Kaia Studio Shipping Policy
At Kaia Studio, we take care in preparing every order to ensure a smooth delivery experience. Below are the details for orders within Malaysia:
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once shipped, you will receive a tracking number via email.
Processing times may be longer during peak seasons or promotions.
2. Shipping Rates & Estimated Delivery
| Shipping Method | Delivery Time | Rate |
|---|---|---|
| West Malaysia (Standard) | 2–5 business days | RM6 |
| East Malaysia (Standard) | 5–10 business days | RM10 |
Free shipping is available for orders above RM120 (West Malaysia) and RM150 (East Malaysia).
Delivery times are estimates and may vary depending on location and courier delays.
3. Order Tracking
You will receive a tracking number once your order has been shipped.
For any inquiries, contact us at hello.thekaiastudio@gmail.com
Thank you for choosing Kaia Studio—where slow, intentional living meets timeless elegance.